I always believe in the golden rule “Honesty is the Best Policy” and this has been my professional mantra. I know that with my profession, I get to meet different people everywhere, and it is my goal to make the person believe in what I say which comes from my heart. Why am I saying this? It’s…
The Covid 19 crisis has affected many of our virtual assistants. Most of them have either reduced their hours from client while others have stopped working because clients were not giving them much work and was also struggling. But there is one particular VA who was able to retain her full time hours despite the…
We always encourage our Vas to make clients happy because “A Happy Client is a Happy VA” but we believe it also works the other way – a happy VA makes a client happy too. Although Filipino VAs are generally not choosy when it comes to being assigned with a client, there are still things…
May 1: “Dear Client, Sorry I can’t be online today because I am attending a ceremony for my son. Hope it is fine to skip the work today.” May 2: “Hi Client, I just woke up and will still prepare food for the family. I might be able to come online in an hour….
In one of our weekly meetings, Kristy, the director of Virtual Elves, told me about how she got one client from Linkedin. That prospect connected with her and asked a few questions. The prospect was honest to say that we were just one of the many agencies that he connected to because he is…
Working as a virtual assistant takes more than just skill. It also entails character and a customer-oriented attitude to make sure that clients are happy enough to stay with you for a long period of time. Practically, virtual assistants can follow these tips on how to make clients happy: 1. Communicate – the idea of…